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CME Exam

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How Respected Family Physicians Manage Difficult Patient Encounters, Nancy Elder, MD, MSPH, Rick Ricer, MD and Barbara Tobias, MD , The Journal of the American Board of Family Medicine 19:533-541 (2006), © 2006 American Board of Family Medicine
A Cohort Study Assessing Difficult Patient Encounters in a Walk-In Primary Care Clinic, Predictors and Outcomes, Sherri A. Hinchey, Jeffrey L. Jackson , Journal of General Internal Medicine, 2011; DOI:10.1007/s11606-010-1620-6
Management of the Difficult Patient, Leonard J. Haas, Ph.D., Jennifer P. Leiser, M.D., Michael K. Magill, M.D.,
And Osman N. Sanyer, M.D., The University of Utah Health Sciences Center, Salt Lake City, Utah, Am Fam Physician. 2005 15;72(10):2063-2068