How to Email Patients Without
Worrying About Liability
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Original Publish Date:
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October 6, 2008
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Review Date(s):
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October 2009
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Term of Approval End Date:
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October 31, 2010
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Estimated Time to Complete:
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1 Hour
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Risk Management:
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Yes
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Course Format:
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Text
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Course Fee:
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Mbrs-$10, Non Mbrs-$20
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To participate in this CME
activity: (1) review the information on this page which includes the
learning objectives and faculty disclosures; (2) read the course
pages; (3) complete the exam; (4) view/print certificate.
Course Information
General Information
-
If you need to stop in the middle
of a course, you may return to the course at anytime to finish.
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When you have
finished reading the course pages, close the window and click on
CME Exam in the right Course Sections box.
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To begin this
CME activity, read through the information on this page and
then click on the Start Course button.
Course Overview
How to Email Patients
Without Worrying About Liability is jointly sponsored by the
Massachusetts Medical Society and Lawyers Weekly, Inc., publishers of
Massachusetts Medical Law Report. Effective communication between
patients and doctors has always been the hallmark of mutually beneficial
doctor-patient relationship. The safe and timely use of email may
enhance the physician-patient communication and enhance documentation
which could be used as a risk prevention strategy. This activity
also addresses the need for knowledge and skills in the use of
technology tools, such as email, in the office practice. The
following CME activity includes the Massachusetts Medical Law Report
article, "Emailing patients without worrying about liability"
and "Doctor-patient e- mail in practice: Policies and
procedures" followed by "The Physician's Corner" with risk
management strategies.
Intended Audience
This course is intended for
physicians and allied health professionals.
Course Objectives
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Describe examples of successful
physician-patient e-mail communication used in other physician
practices.
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Explain how the HIPAA privacy and
security requirements impact e-mail communication with patients.
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Understand how communicating via
e-mail may protect your practice.
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Identify processes and procedures
for implementing patient e-mail communication in your practice.
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Course Credit
Deadline for completing the course
is October 31, 2010.
The Massachusetts Medical Society
designates this educational activity for a maximum of 1
AMA PRA Category 1 Credits™. Physicians should only
claim credit commensurate with the extent of their participation in the
activity.
This program meets the criteria of
the Massachusetts Board of Registration in Medicine for risk management
study.
Participants will receive a
confidential report of their examination score. You must receive a score
of 70% or better to receive AMA PRA Category 1
Credit™. A confirmation of credit will be issued at the
end of the course to those who successfully complete the
examination.
This activity has been planned and
implemented in accordance with the Essential Areas and policies of the
Accreditation Council for Continuing Medical Education through the Joint
Sponsorship of the Massachusetts Medical Society and Lawyers Weekly,
Inc.
The Massachusetts Medical Society
is accredited by the Accreditation Council for Continuing Medical
Education (ACCME) to provide continuing medical education for
physicians.
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Course Fees
How to Email Patients Without
Worrying About Liability and all associated course materials
are available free of charge. An opportunity to complete an exam and
receive AMA PRA Category 1 Credit™ for a nominal fee is
available at the end of the course. The course fees are as follows:
Massachusetts Medical Society (MMS)
Member: $10 ($10 per credit)
Non-MMS member: $20 ($20 per
credit)
Course Materials
How to Email Patients Without
Worrying About Liability (articles)
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Disclosure/Commercial Support
The following course content
developers have no financial interests or relationships to disclose.
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Henry Tulgan, MD, FACP
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Reni Gertner, MPH, Editor Lawyers
Weekly
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Kathleen Bellisle, Manager of MMS
Distance Learning
Off-label Disclosure:
This course does not include any
discussion of an off-label use of a commercial product or an
investigational use not yet approved for any purpose by the FDA.
Commercial Support
No commercial support was received
for this online program.
Content Disclaimer
The Massachusetts Medical Society
does not take responsibility for the accuracy of the information in this
CME program, which was provided by Lawyers Weekly, Inc. and summarized
by Henry Tulgan, MD, FACP. The views expressed are not necessarily those
of the Massachusetts Medical Society.
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Online Course Developers
Henry Tulgan, MD, FACP
Reni Gertner, MPH, Editor Lawyers Weekly
Kathleen Bellisle, Manager of MMS Distance Learning
Bibliography
AMA Guidelines for
Physician-Patient Electronic Communications
http://www.ama-assn.org/ama/pub/category/2386.html
The Journal of the American Board of Family Practice 18:180-188
(2005)
Enhancing
Doctor-Patient Communication Using Email: A Pilot Study.
Shou Ling Leong, MD, Dennis Gingrich, MD, Peter R. Lewis, MD, David T.
Mauger, PhD and John H. George, PhD
http://www.jabfm.org/cgi/reprint/18/3/180
Massachusetts Medical Law Report
Doctors hesitant to e-mail patients
Summer 2008 http://mamedicallaw.com/blog/2008/06/14/doctors-hesitant-to-e-mail-patients/
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Hardware & Software
Requirements
Supported Browsers
Internet Explorer v.7 or greater (for Windows)
Mozilla Firefox v.2 or greater (for Windows, Mac, Linux)
Minimum System Requirements
Windows Systems Requirements
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A Pentium-based PC or compatible
computer.
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At least 64MB of RAM.
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Windows 95/98/NT/ME/2000/XP/Vista
system software.
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Screen resolution of 1024 x 786
or larger recommended
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PDF Reader: Adobe
Reader 5.0 or higher, Foxit
Reader 2.0 or likewise.
Mac OS System Requirements
Policies
Contact Us
Contact us at continuingeducation@mms.org
or (800) 322-2303, ext. 7306. Massachusetts Medical Society, 860 Winter
Street, Waltham, MA 02451.
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