Improving the Patient Experience and Clinical Outcomes in the Office
Practice Setting
Module 2: Patient Self Management
Please complete Module 1: Introduction before proceeding to
the other modules
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Original Publish Date:
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June 12, 2009
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Review Date(s):
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June 2010, June 2011
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Term of Approval End Date:
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June 30, 2012
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Estimated Time to Complete:
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1.5 Hours
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Risk Management:
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Yes
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Course Format:
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Slide - Audio Lecture
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Course Fee:
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Mbrs-$15, Non Mbrs-$30
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To participate in this
CME activity: (1) review the information on this page which includes the
learning objectives and faculty disclosures; (2) listen to all
presentations in this session and read the associated course pages; (3)
complete the exam; (4) view/print certificate.
Course Information
General Information
If you need to stop in the middle
of a course, you may return to the course at anytime to finish.
When you are finished viewing the presentation slides with audio, close
the window and click CME Exam in the Course Sections box. Please view
all presentations in this session before proceeding to the exam. The
exam includes question(s) from each presentation.
To begin this CME activity, read through the information on this page
and then click on the Start Course button (page bottom) or Start Course
(Course Sections box).
Course Overview
This module is devoted to
understanding how to incorporate self management strategies in your
practice to improve your patients’ outcomes. Self-management is
reviewed and defined. Key strategies are outlined. You will learn the
components required for effective patient self-management, including
core clinical competencies.
This session consists of two
presentations: Presentation #1: Patient Self Management and
Presentation #2: Making the Visit Feel Less Rushed.
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Intended Audience
This program is intended for
physicians, nurses, office managers, and other staff at physician
practices.
Course
Objectives
Understand the 3 key
components for self management Describe 7 core clinical
competencies for self management Dissect an office visit into
3 segments to improve patient satisfaction
Course Credit
Deadline for completing the course
is June 30, 2012.
The Massachusetts Medical Society
designates this educational activity for a maximum of 1.5
AMA PRA Category 1 Credits™. Physicians should only
claim credit commensurate with the extent of their participation in the
activity.
This program meets the criteria of
the Massachusetts Board of Registration in Medicine for risk management
study.
Participants will receive a
confidential report of their examination score. You must receive a score
of 70% or better to receive AMA PRA Category 1
Credit™. A confirmation of credit will be issued at the
end of the course to those who successfully complete the
examination.
This activity has been planned and
implemented in accordance with the Essential Areas and policies of the
Accreditation Council for Continuing Medical Education through the Joint
Sponsorship of the Massachusetts Medical Society and Massachusetts
Health Quality Partners.
The Massachusetts Medical Society
is accredited by the Accreditation Council for Continuing Medical
Education (ACCME) to provide continuing medical education for
physicians.
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Course Fee
Improving the Patient
Experience and Clinical Outcomes in the Office Practice Setting - Module
2: Patient Self Management and all associated course materials
are available free of charge. An opportunity to complete an exam and
receive AMA PRA Category 1 Credit™ for a nominal fee is
available at the end of the course. The course fees are as follows:
Massachusetts Medical Society (MMS)
Member: $15 ($10 per credit)
Non-MMS member: $30 ($20 per
credit)
Course Materials
While viewing the presentation you
will have the option to print the slides and transcripts by going under
"documents" in the tab located on the top left within the recording
window.
(Requires Adobe
Reader)
Course Faculty
Neil A.
Solomon, MD
NAS Consulting Services
Michael G. Goldstein, MD
Institute for Healthcare Communication
Disclosure/Commercial Support
Neil A. Solomon, MD has no
financial interests to disclose.
Michael G. Goldstein, MD has no financial interests to
disclose.
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Off-Label Disclosure
This course does not include any
discussion of an off-label use of a commercial product or an
investigational use not yet approved for any purpose by the FDA.
Commercial Support
No commercial support was received
for this online program.
Content
Disclaimer
The views expressed are not
necessarily those of the Massachusetts Medical Society.
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Course
Developers
Online Course
Developers
Kathleen Bellisle, Manager of Distance Learning, MMS
Thelma Tatten, Distance Learning Project Coordinator, MMS
Course Development
Dana Cooper, Clinical and Patient Experience Collaborative,
MMS Project Consultant
Nancy Shorter, RN, Clinical Project Manager, Care Management,
Masspro
Bibliography
The following website links provide
additional information related to implementing a quality improvement
program in your practice.
Hardware & Software Requirements
Supported
Browsers
Internet Explorer v.7 or greater (for Windows)
Mozilla Firefox v.2 or greater (for Windows, Mac, Linux)
Minimum System
Requirements
Windows Systems Requirements
A Pentium-based PC or compatible
computer.
At least 64MB of RAM.
Windows 95/98/NT/ME/2000/XP/Vista system software.
A Sound Blaster or compatible sound card and speakers.
DirectX version 3.0 or later recommended.
Screen resolution of 1024 x 786 or larger recommended.
Browser Plug-in: Adobe Flash
Player version 9 or higher.
PDF Reader: Adobe
Reader 5.0 or higher, Foxit
Reader 2.0 or likewise.
Mac OS System
Requirements
A PowerPC processor-based Macintosh
computer.
At least 64MB of RAM.
Mac OS 7.5 or later.
Screen resolution of 1024 x 786 or larger recommended.
Browser Plug-in: Adobe Flash
Player version 9 or higher.
PDF Reader: Adobe
Reader 5.0 or higher, Foxit
Reader 2.0 or likewise.
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Policies
Copyright
Policy
Privacy
Policy
Contact Us
Contact us at continuingeducation@mms.org
or (800) 322-2303, ext. 7306. Massachusetts Medical Society, 860 Winter
Street, Waltham, MA 02451.
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