Online Continuing Education

Managing the Risks of Practicing Telemedicine

Staying in State

Some Internet-based telehealth involves patients logging onto a secure website and, after providing the relevant information, being connected online with a doctor whom the patient does not know, but who practices in the necessary specialty. If you’re the doctor who has volunteered to consult with individuals at one of these sites, said Harlow, you need to make sure you’re only providing services to patients in the state where you’re licensed. “It goes by where the patient is, not by where the doctor is,” he said. “A company like American Well would presumably only connect a Massachusetts patient with a Massachusetts doctor, and some states have limited licensure for telemedicine – sort of a separate category of licensure – but most states do not.” Any doctor who is not careful about this issue risks an action by the Board of Registration in Medicine for the unlicensed practice of medicine, Harlow added.

Next: Ensuring the Reliability of the Technology

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