Online Continuing Education

A Guide for Physicians

By Amy Johnson Conner
 
In the midst of taking care of patients every day, doctors across Massachusetts are struggling to comply with an overwhelming number of constantly changing state and federal regulations. Medical professionals “don’t have the time to think, let alone deal with the 30 different [regulations] on the state and federal level,” said Michael Manere, vice president of sales at Total Compliance Solutions in Wellesley.

Physicians must follow federal regulations under the Health Insurance Portability and Accountability Act, known as HIPAA; The Occupational Safety and Health Administration, or OSHA; The Centers for Disease Control, known as the CDC; and Medicare and Medicaid, among others. There are also a host of other federal and state regulations covering:

  • Billing and coding;
  • Recordkeeping;
  • Insurance fraud;
  • Patient boundary violations;
  • Informed consent;
  • Licenses to practice medicine; and
  • Delegation of care.

While HIPAA and other privacy concerns are of paramount importance, experts said many physician offices don’t focus enough on the many other high-risk regulatory areas, especially those that affect billing.

The sure-fire way to stay out of hot water is to overcome the fear of regulatory compliance and dedicate yourself and your staff to following the rules. That means you must learn the regulations, follow them and train your staff to do so as well.

While relatively expensive, third-party companies can provide compliance plans, but if a small office can dedicate roughly 15 hours each month of one employee’s time, it’s possible to do it in-house. (See “Can you do it yourself?”)

Next: Documentation and Coding

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