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Electronic Prescribing Education
Terminating the Physician-Patient Relationship

Course Information

Introduction

Risk Management Guidelines:Q & A

Case 1

Case 2

Case 3

Case 4

Case 5

Conclusion

Course Materials

Proceed to Exam

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CASE 3:  ABUSIVE BEHAVIOR

Case 3:  A pediatrician wanted to terminate the care of a 17-year-old female whose mother was abusive to the office staff. She called to ask whether to direct a termination letter to the patient or to her mother.

There are a couple of issues here.  First, is the mother also abusive to the patient?  Questioning the patient in the absence of the mother might lead to disclosure of a pattern of abuse at home.  That would make termination unwise until help could be obtained for the daughter.  Secondly, the pediatrician needs to consider discussing the situation with the mother, letting her know that she will be asked to seek medical care for her daughter at another location if the mistreatment of the staff does not end.

If termination is the only option, the letter should go to the mother because unless the daughter is considered emancipated, she is still a minor who is under the control of a parent.  Emancipation varies from state to state.  In some states a child who is married, serving in the armed forces, or is totally self-supporting is considered emancipated.  In other areas, emancipation is not a factor of circumstance but a declaration of the courts.9  Physicians must be familiar with the statute in their state before treating a minor as emancipated.  In this case, if the patient meets none of the criteria for emancipation in her state and has not received a declaration of emancipation from the courts, the letter should go to the mother. 

Depending upon the maturity of the patient and the physician’s relationship with her, the pediatrician might discuss with the patient the need to terminate–and then send her a copy of the termination letter sent to the mother.

Next Page: Case 4: The Unhappy Patient

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