CME Promises Preview Module 6

CME Promises Module 6

Providing Patient Centered Communication

Led by Sue Butts-Dion, a senior improvement advisor, this session focuses on improving communication with patients. A few key techniques, such as patient agenda setting, identifying an action plan, and "show back" are described in detail for you to test in your practice.

Learning Objectives  

  • Demonstrate the connection between improved communication with patients and improved patient safety, efficiency, and patient satisfaction.
  • Utilize a Model of Successful Communication Practices in your practice.
  • Identify steps for a personal action plan.
  • Apply principles of patient-centered communication.

 

Faculty  

Practices from across Massachusetts

Course Fees: Free

Format:  Slides w/ Audio

CME Credit:   0.50   AMA PRA Category 1 Credits™

Accreditation Statement for Joint Providership
This activity has been planned and implemented in accordance with the accreditation requirements and
policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint 
providership of the Massachusetts Medical Society and the Massachusetts Department of Public Health. The
Massachusetts Medical Society is accredited by the ACCME to provide continuing medical education for 
physicians.  

AMA Credit Designation Statement 
The Massachusetts Medical Society designates this enduring material for a maximum of 0.50   AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity meets the criteria for the Massachusetts Board of Registration in Medicine for risk management study.

National Commission on Certification of Physician Assistants (NCCPA).

Physician Assistants may claim 0.50 Category 1 credits for completing this activity. NCCPA accepts AMA PRA Category 1 Credit(s)™ from organizations accredited by ACCME or a recognized state medical society.

A score of 70% or higher is required to receive AMA PRA Category 1 Credit(s)™.  

Activity Term
Original Release Date: January 12, 2015
Review Date: July 12, 2016
Termination Date: July 31, 2018
 
System requirements:

Desktops/Laptops
Windows, XP, Vista, 7, 8
Mac OSX 10.6 higher
Most modern browsers including:
IE8,9,10
Firefox 18.0+
Chrome 26+
Safari 5+
Flash player  is required for some Online CME courses.

Mobile/Tablet
iOS devices beginning with OS version 5 or higher (includes, iPhone, ipad and iTouch devices)
Android devices including tablets and phones.
Windows RT and tablets on Windows 8 are also supported.


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