CME Promises Module 6
Providing Patient Centered Communication
Led by Sue Butts-Dion, a senior improvement advisor, this session focuses on improving communication with patients. A few key techniques, such as patient agenda setting, identifying an action plan, and "show back" are described in detail for you to test in your practice.
Learning Objectives
- Demonstrate the connection between improved communication with patients and improved patient safety, efficiency, and patient satisfaction.
- Utilize a Model of Successful Communication Practices in your practice.
- Identify steps for a personal action plan.
- Apply principles of patient-centered communication.
Faculty
Practices from across Massachusetts
Course Fees: Free
Format: Slides w/ Audio
CME Credit: 0.50
AMA PRA Category 1 Credits™
Accreditation Statement for Joint Providership
This activity has been planned and implemented in accordance with the accreditation requirements and
policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint
providership of the Massachusetts Medical Society and the Massachusetts Department of Public Health. The
Massachusetts Medical Society is accredited by the ACCME to provide continuing medical education for
physicians.
AMA Credit Designation Statement
The Massachusetts Medical Society designates this enduring material for a maximum of 0.50
AMA PRA Category 1 Credit(s)™.
Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity meets the criteria for the Massachusetts Board of Registration in Medicine for risk management study.
MOC Approval Statement
Through the American Board of Medical Specialties ("ABMS") ongoing commitment to increase access to practice relevant Maintenance of Certification ("MOC") Activities through the ABMS Continuing Certification Directory , this activity has met the requirements as an MOC Part II CME Activity (apply toward general CME requirement) for the following ABMS Member Boards:
Allergy and Immunology
Anesthesiology
Family Medicine
Nuclear Medicine
Physical Medicine and Rehabilitation
Preventive Medicine
Psychiatry & Neurology
Radiology
Urology
National Commission on Certification of Physician Assistants (NCCPA).
Physician Assistants may claim 0.50 Category 1 credits for completing this activity. NCCPA accepts
AMA PRA Category 1 Credit(s)™
from organizations accredited by ACCME or a recognized state medical society.
A score of 70% or higher is required to receive
AMA PRA Category 1 Credit(s)™.
Activity Term
Original Release Date: January 12, 2015
Review Date: July 12, 2016, January 12, 2018, July 31, 2018, July 31, 2021
Termination Date: July 31, 2024
System requirements:
Desktops/Laptops
Windows, XP, Vista, 7, 8
Mac OSX 10.6 higher
Most modern browsers including:
IE8,9,10
Firefox 18.0+
Chrome 26+
Safari 5+
Flash player is required for some Online CME courses.
Mobile/Tablet
iOS devices beginning with OS version 5 or higher (includes, iPhone, ipad and iTouch devices)
Android devices including tablets and phones.
Windows RT and tablets on Windows 8 are also supported.
