Legal Advisor: Active Listening as a Tool for Improved Doctor-Patient Communication
Research indicates improved listening techniques can increase the quality of patient care and reduce liability exposure. This CME activity will enable providers to gain a better understanding of active listening techniques and incorporate these skills and improve physician-patient communication, patients satisfaction and outcomes.
Learning Objectives
- Modify tendencies to interrupt patients during clinical interviews.
- Describe the benefits of open-ended questioning of patients.
- Interpret the meaning of body language
- Realize that improved listening techniques can increase the quality of patient care and reduce liability exposure.
Course Fees
MMS Member Physicians: $12
Nonmember Physicians: $22
Allied Health Professionals: $9.60
Format: Text
CME Credit: 1 AMA PRA Category 1 Credit™, risk management study
