National Government Services

On October 25, 2013, National Government Services (NGS) will officially take over as the new carrier for Medicare Parts A and B for all of New England.

In order to be paid, all physician offices must change their electronic data interchange by October 25, 2013. In order to do this, register as soon as possible on the NGS website.

If you contract with a billing company, your company should be aware of the transition. Check with your billing company to ensure that it is taking the steps to make your office compliant with the new system.

If you do your own billing, and you currently use the free NHIC software, you will need to convert to the NGS free software program. Click here for more information about the new software program.

Upcoming Training Events 

Overview of Transition to National Government Services

Teleconference - Enrollment information below

  • Thursday, September 12, 2013
    1:00-3:00 p.m.
  • Monday, September 16, 2013
    1:00-3:00 p.m.
  • Tuesday, September 17, 2013
    10:00 a.m.-12:00 Noon
  • Monday, September 23, 2013
    1:00-3:00 p.m.
  • Tuesday, September 24, 2013
    10:00 a.m.-12:00 Noon
  • Wednesday October 2, 2013
    1:00-3:00 p.m.
  • Friday, October 4, 2013
    10:00 a.m.-12:00 Noon
  • Tuesday, October 8, 2013
    1:00-3:00 p.m.
  • Thursday, October 10, 2013
    10:00 a.m.-12:00 Noon
  • Wednesday, October 16, 2013
    1:00-3:00 p.m.
  • Friday, October 18, 2013
    10:00 a.m.-12:00 Noon
  • Tuesday, October 22, 2013
    10:00 a.m.-12:00 Noon
  • Thursday, October 24, 2013
    1:00-3:00 p.m.
  • Monday, October 28, 2013
    1:00-3:00 p.m.
  • Thursday, October 31, 2013
    10:00 a.m.-12:00 Noon
  • Thursday, November 7, 2013
    1:00-3:00 p.m

Welcome "Town Hall" meeting

Live event in Norwood, Mass., and teleconference

  • Thursday, September 19, 2013
    9:00-11:00 a.m. (registration begins at 8:00 a.m.) 
    Four Points Sheraton
    1125 Boston Providence Turnpike 
    Norwood, MA 02062

To access event details and enroll

To access event details and enroll

  • Visit www.NGSMedicare.com
  • Select Contract Home Page
  • Click on the Training Events Calendar underneath Education and Training section
  • Select the Event Name. PowerPoint slides are provided in an e-mail, and is available on the events calendar

Other Resources

NGS Email Updates

  • Visit the NGS website.
  • Click "Part B" in the center column
  • Under "Publications" in the left column, click "Email updates"

Medicare University

NGS Connex

  • A free web application developed and maintained by NGS  to provide self-service functions.
  • Information includes beneficiary eligibility information, claims status queries, initiation of reopening/redetermination requests, provider/supplier demographic information, and financial data queries.
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