Physician Practice Resource Center (PPRC)

The Physician Practice Resource Center (PPRC) is designed to provide MMS members with practical resources and services to support the business operations of physician practices.

PPRC RESOURCES
Resources are available from the PPRC in the following areas:

• Payer Relations & Billing
• Practice Ownership & Operations                              
• Information Technology
• Regulatory Compliance

CODING & PRACTICE MANAGEMENT SEMINARS
The PPRC sponsors seminars throughout the year to educate physicians and office staff about coding and practice management issues.

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PAYER RELATIONS & BILLING

Payer Relations:

• List of HMOs Licensed in Massachusetts            
• Health Plan Complaint Form             
• Model Managed Care Contract and Contract Analysis Program                                        
• Massachusetts Outpatient Formulary Guide             
• Massachusetts Fraud and Abuse Guide           
• Massachusetts Uniform Credentialing Application            

• CredentialPlus On-line Credentialing

Billing and Collections:                           

• IC System Collection Service        
• NOVA Information Systems 

Additional Resources:    

• DecisionHealth 

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PRACTICE OWNERSHIP & OPERATIONS

Ownership:     

• Resources for Starting a Practice in Mass.             
• Physicians Insurance Agency of Mass. 

General (Day-to-Day) Operations: 

• Payer Relations & Billing            
• Discounted Office Supplies           
• Patient Scheduling (Coming Soon) 

Human Resources:      

• Model Physician Employment Contract  
  (.pdf, 604 kb)           
• Issues for the Retiring Physician           
• Hiring Midlevel Providers (Coming Soon)           
• Hiring Office Staff (Coming Soon)
  

Marketing & Patient Satisfaction

• Medical Practice Marketing   (.pdf, 249 kb)           
• Patient Satisfaction Surveys  (.pdf, 241 kb)

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INFORMATION TECHNOLOGY

• Selecting Software Vendors  (.pdf, 681 kb)           
• Software Discounts for MMS Members             
• Continuity of Care Record (CCR)           
• PDA Resources for Physicians                   
• Practice Websites – Medem             
• Guidelines for Online Communications
  with Your Patients           
• MassMedNET 

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REGULATORY COMPLIANCE

• HIPAA Electronic Transactions and Code Sets           
• HIPAA Contingency Plans           
• HIPAA Documents for Compliance
  with the Privacy Rule           
• Getting Ready for HIPAA Privacy 
  (.pdf, 218k)           
• HIPAA Security Regulation           
• HIPAA Links           
• CLIA: Information from the FDA            
• Massachusetts Fraud and Abuse Guide           
• EMTALA           
• OSHA: Bloodborne Pathogens and Needlestick Prevention           
• MA Department of Public Health: Sharps Injury Prevention Project     
• Antitrust