Accessing your Sessions
How do I log on to my sessions?
Accessing and logging in to your sessions will be easy using the Attendee Hub. All registrants will be notified when the Attendee Hub
is live.
When should I log on?
Approximately 10 minutes before your session is scheduled to begin, please login to the Attendee Hub.
Five minutes before the session start time, a button to join session will appear on The Hub. If you are asked to enter your name, please enter your name and email for attendance reporting.
You will be in a virtual waiting room until the meeting begins at the scheduled time. While you’re waiting, please familiarize yourself with any features you may need to use for the meeting.
Do I need to have my video on and will everyone be able to hear/see me?
For Zoom meetings you will be able to turn your camera on to be visible, and you will be able to see other attendees with their cameras on. All attendees enter
the meeting automatically on mute and with their cameras off. You will be able to speak by raising your hand and being invited to unmute and turn your camera on. The process for doing so will be reviewed in the meeting.
Meeting Functionality
How will the HOD conduct policymaking in a virtual setting?
Please visit the HOD page for complete information on the HOD virtual
policymaking process.
How do I see the content that is being shared (slides, videos, etc)?
If you are unable to see content that is being shared, you’ll want to navigate to the second tab at top here titled “Presenter’s
Screen.” In this example, the HOD Slides are being shared.
You can click View to explore other view options which include Standard, Side-by-Side: Speaker, Side-by-Side: Gallery, and Side-by-Side: Multi Speaker.
To navigate back to the meeting you can click on the Meeting tab.
In-Meeting Technical Support
Will there be live technical support during the meeting if I need help?
Technical questions can be sent to IMsupport@mms.org (the fastest method) or via phone
to (781) 434-7866 (only available just before and during the meeting).
HOD Attendance/Request for Additional Assistance
Does attendance at virtual HOD sessions count towards the delegate attendance requirement?
Yes. Attending either HOD session counts towards your delegate attendance requirement. Delegates are encouraged to participate in all HOD sessions.
What accommodations are made for people with disabilities?
Live closed captioning services are available on Zoom by selecting "Show subtitles" on the CC button, or following along here.
If you require additional special assistance, please contact us at interim@mms.org.
