Massachusetts Medical Society: ICD-10 Focus on Preparation: Education and Training

ICD-10 Focus on Preparation: Education and Training


This is the second in a series of Vital Signs articles to assist members in preparing their practices for ICD-10 implementation.

Currently, the date of October 1, 2015, is still the official implementation date for ICD-10. While rumors continue to circulate about another potential postponement, the Centers for Medicare and Medicaid Services have not indicated that they intend to alter this deadline. One of the most important components of successfully preparing your practice for implementation is educating and training your staff in advance.

Quick Hit ICD-10 Checklist:

  • Speak with Vendors
  • Educate Your Staff
  • Conduct a Documentation Gap Analysis
  • Review Internal Processes
  • Create Your ICD-10 Conversion Plan
  • Develop a Test Plan
  • Create a Plan for Post Go-Live Monitoring

The PPRC often receives questions about the best time to train staff for ICD-10. We recommend in-depth training of coders and other practice staff should begin three to six months in advance of implementation. This timeline is important for two reasons:

  • Advance training will allow staff to help you with other key components of your implementation plan. For example, trained staff may be able to help you with documentation review, creating new ICD-10-based encounter forms, assist in creating a practice specific cross walk from ICD-9 to ICD-10 for your most frequently billed procedures, and help in redesigning any operational processes based on their learned knowledge.
  • It will allow for staff to have an impact on practice preparations, but still allow for the information to be fresh at the point of implementation.

Given the widespread reaches of ICD-10, all staff will require some form of training. Developing a practice-specific educational plan based on a thorough need assessment for your practice will help in establishing both a timeline as well as key focus areas for the staff needs of your practice.

For additional information please visit


Share on Facebook

New: Advertise With MMS

Increase your brand awareness and visibility to physicians and the general public through advertising space on the MMS website and several MMS email newsletters.

Read More »

Subscribe to e-Newsletters

Stay on the cutting edge of medicine by subscribing to free MMS e-newsletters. Choose from up to ten subject areas including physician and patient advocacy, public health, CME, daily health care news, and more. 

Sign Up »

NEJM Resident 360  Ad

Copyright © 2018. Massachusetts Medical Society, 860 Winter Street, Waltham Woods Corporate Center, Waltham, MA 02451-1411

(781) 893-4610 | (781) 893-3800 | Member Information Hotline: (800) 322-2303 x7311