Massachusetts Medical Society: ICD-10 Focus on Preparation: Education and Training

ICD-10 Focus on Preparation: Education and Training

From the March 2015 edition of Vital Signs

The PPRC often receives questions about the best time to train staff for ICD-10. We recommend in-depth training of coders and other practice staff should begin three to six months in advance of implementation. This timeline is important for two reasons:

  • Advance training will allow staff to help you with other key components  of your implementation  plan. For example, trained staff may be able to help you with documentation review, creating new ICD-10- based encounter forms, assist in creating a practice specific cross walk from ICD-9 to ICD-10 for your most frequently billed procedures,  and help in redesigning any operational processes based on their learned knowledge.

  • It will allow for staff to have an impact on practice preparations, but still allow for the information to be fresh at the point of implementation.

Given the widespread reaches of ICD-10, all staff will require some form of training. Developing a practice-specific educational plan based on a thorough need assessment for your practice will help in establishing both a timeline as well as key focus areas for the staff needs of your practice.

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