CME Exam
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Next: Apology
CME Exam
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References
- MA Medical Law Report, Governors Apology Bill Would Protect Physicians,
Hospitals, May 2, 2011
- Payment Reform Legislation, An Act - Improving the Quality of Healthcare and
Controlling Costs, See Section 20 for
Apology
- Sorry Works! Coalition, http://www.sorryworks.net/laws.phtml, accessed on
June 10, 2011
- Saying sorry, Michigan project’s response...,
CommonWeatlh, accessed on July 15, 2011
- Testimony of the Massachusetts Medical Society, In
Support of Specific Sections of H 1519, An Act Reducing Medical Errors
and Improving Patient Safety, Before the Joint Committee on Public
Health, June 14, 2011
- Lazare A: On Apology. New York: Oxford University Press,
2004.
- Leape L.: Full disclosure and apology: An idea whose time has come.
Physician Exec 32:16–18, Mar.–Apr. 2006.
- Joint Commission on Accreditation of Healthcare Organizations: 2006
Comprehensive Accreditation Manual for Hospitals: The Official Handbook.
Oakbrook Terrace, IL: Joint Commission Resources, 2005.
- Kraman S., Hamm G.: Risk management: Extreme honesty may be the best
policy. Ann Intern Med 131:963–967, Dec. 21, 1999.
- Kraman S.S., et al.: John M. Eisenberg Patient Safety Awards.
Advocacy: The Lexington Veterans Affairs Medical Center. Jt Comm J Qual
Improv 28:646–650, Dec. 2002.
- Boothman R.: How open, honest disclosure can reduce claims, costs,
and promote patient safety improvement. Lecture given at the annual
meeting of the Greater New York Hospital Association, New York City, May
13, 2005.
- Kowalczyk L.: Hospitals study when to apologize to patients. The
Boston Globe, Jun. 24, 2005, p. A1.
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