Massachusetts Medical Society: Episode 9: Medicine is a Team Sport

Episode 9: Medicine is a Team Sport

Medicine is a Team Sport

Course Overview

Psychologist and Coach Alan Morse focuses on assessing and addressing physicians’ problems from individual, team, and organizational perspectives. He suggests that the same analytical skills that physicians utilize to assess patients’ conditions may be applied to one’s self and one’s practice. Understanding organizational culture is a must, and solutions should be viewed through the lens of the team. Hierarchical differences between team members take a back seat to the good of the patients and the harmonious functioning of the team, and these typically align. Sticking points may necessitate that leaders weigh in on potential solutions, as well as modification of policies. Dr. Curious is somewhat skeptical about her ability to implement this approach in her particular practice situation, which is busy and seems hopelessly hierarchical at times. However, she is willing to start addressing her day-to-day frustrations more openly and seems to be gaining comfort with a more active and assertive problem-solving stance. She is encouraged to stay the course in solving problems at the practice level and is beginning to integrate the perspective of organizational management with her own.

Learning Objectives

  • Appreciate that individual physicians all function as members of multiple teams, and that many workplace concerns stem from skill deficits at the team behavior and organizational behavior levels.
  • Recognize that the analytical skills that one uses to solve patient problems may be utilized to address difficulties at the level of the team, and begin to address interpersonal and team challenges with this awareness and understanding


Alan Morse, PhD
I’m a clinical and consulting psychologist, and a board-certified coach, and I have more than 25 years of experience providing behavioral health services, specialized coaching and consultation, and crisis management interventions for a variety of corporations, management groups, and individual clients. I blend consultation and coaching skills with an understanding of organizational dynamics, in order to promote employee health and wellness, support executive and management development, and to maximize personal and professional performance.

I have professional expertise in Critical Incident Stress Management and Critical Incident Debriefing procedures with an ability to provide on-site support for workplace emergencies and organizational crises. I have years of experience working with abrasive executives, disruptive physicians, and intimidating employees. I am a proficient writer, and an engaging public speaker who has received excellent evaluations for the development and presentation of strategic programs for a variety of professional groups and organizations. For example, in 2015 I presented a Keynote Speech at the Second Annual “National Workplace Bullying Coalition's Dignity Conference,” and I was a panelist discussant on Professional Coaching & Enhanced Self-Care to Counteract Stress, Burnout & Frustration at a plenary session of the North American Spine Society’s national conference in 2016.  

Course Fees

Massachusetts Medical Society (MMS) Member: Free       
Non-MMS Member: Free       
Allied Health Professionals: Free



CME Credit

1.00 AMA PRA Category 1 Credit™

Accreditation Statement

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Massachusetts Medical Society and Physician Health Services, Inc. The Massachusetts Medical Society is accredited by the ACCME to provide continuing medical education for physicians. 

AMA Credit Designation Statement

The Massachusetts Medical Society designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credit™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity meets the criteria for the Massachusetts Board of Registration in Medicine for risk management study.

Exam/Assessment: Please respond to the reflective statement at the end of the course to receive AMA PRA Category 1 Credits.

MOC Approval Statement
Through the American Board of Medical Specialties ("ABMS") ongoing commitment to increase access to practice relevant Maintenance of Certification ("MOC") Activities through the ABMS Continuing Certification Directory, this activity has met the requirements as an MOC Part II CME Activity (apply toward general CME requirement) for the following ABMS Member Boards:

Allergy and Immunology
Family Medicine
Medical Genetics and Genomics
Nuclear Medicine
Physical Medicine and Rehabilitation
Plastic Surgery
Preventive Medicine
Psychiatry & Neurology
Thoracic Surgery

National Commission on Certification of Physician Assistants (NCCPA).
Physician Assistants may claim a maximum of 1.00 Category 1 credit for completing this activity. NCCPA accepts AMA PRA Category 1 Credit™ from organizations accredited by ACCME or a recognized state medical society.

Activity Term

Original Release Date: January 24, 2019        
Review Date: January 24, 2021           
Termination Date: January 24, 2022

System Requirements

Windows 10        
Mac OSX 10.6 higher

Most modern browsers including:   
IE 11+        
Firefox 18.0+  
Chrome latest version        
Safari 5+  
Flash player is required for some Online CME courses.

iOS devices beginning with OS version 10 or higher (includes, iPhone, iPad and iTouch devices)     

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