Massachusetts Medical Society: MMS Individual Claims Consultation Days

MMS Individual Claims Consultation Days

The Massachusetts Medical Society’s Individual Claims Consultation (ICC) Days are designed to assist practices with claims issues by providing an opportunity for practices to meet with Massachusetts health plan representatives in person in order to troubleshoot problem claims.  The ICC Days will be taking place at three locations this year (as noted below).  Please note that you can now book your 30 minute appointments with the plans you’d like to meet with using the links below.   

Instructions for Registration:

Step 1: Select the ICC Day location you prefer to attend
Step 2: Select the payer you would like to meet with
Step 3: Check off desired time and click "Continue"
Step 5: Enter the requested information and click "Done"
Step 6:  If you would like to make another booking with a different payer, you will be redirected after 10 seconds and repeat process.

*Please be aware that you may only book one appointment with one payer per time slot.  You will receive email confirmations with your scheduled appointments 1-week prior to the program. 

To register, please click on the desired location and follow the instructions listed:

Holyoke ICC Day

Date: July 25, 2018
Times: 9am-4pm
Location: Whitney Avenue Conference Center (Baystate), 361 Whitney Avenue, Holyoke, MA 01040
Contact: Jennifer Diamond (jdiamond@mms.org)
Phone:  800-322-2303 ext 7715

Click Here to Register for Holyoke

Waltham ICC Day

Date: August 16, 2018
Times: 9am-4pm
Location: 860 Winter Street, Waltham, MA 02451 
Contact: Susan Frazier (sfrazier@mms.org
Phone: 800-944-5562 

Click Here to Register for Waltham

Lakeville ICC Day

Date: September 20, 2018      
Times: 9am-4pm
Location: 10 Riverside Drive, Lakeville, MA  02347
Contact: Pat Newton (pnewton@mms.org)
Phone: 800-322-3301 or 508-946-0120

Click Here to Register for Lakeville

For Help: 

For questions about registration, please contact the Physician Practice Resource Center. For questions specific to an ICC Day program location, please refer to the contact information listed for that location.

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