On October 25, 2013, National Government Services (NGS) became the new carrier for Medicare Part B for all of New England.
Questions?
- NGS Toll free customer service: (866) 837-0241
Monday-Friday: 8:00 a.m.–5:00 p.m. ET - NGS Interactive voice response system: (877) 869-6504
Monday–Friday 6:00 a.m.–7:00 p.m. ET
Saturday 7:00 a.m.–3:00 p.m. ET
Getting Ready
In order
to be paid, all physician offices must
change their electronic data interchange. In order to do
this, register on the
NGS website.
If you contract with a billing company, check with your billing company to ensure that it has taken the steps to make your office compliant with the new system.
If you do your own billing, and you used the free NHIC software, you
must convert to the NGS free software program. Click here for more information about the new software program.
Tips and resources for the transition (pdf, 2 pages)
Upcoming Training Events
Overview of Transition to National Government Services
Teleconference
- Thursday, October 31, 2013
10:00 a.m.-12:00 Noon - Thursday, November 7, 2013
1:00-3:00 p.m
To access event details and enroll
- Visit www.NGSMedicare.com
- Select Contract
Home Page
- Click on the Training
Events Calendar underneath Education and Training section
- Select
the Event Name. PowerPoint slides are provided in an e-mail, and is available on
the events calendar
Resources
NGS Email Updates
- Visit the NGS website.
- Click "Part B" in the center column
- Under "Publications" in the left column, click "Email updates"
Medicare University
NGS Connex
- A free web application
developed and maintained by NGS to
provide self-service functions.
- Information includes beneficiary eligibility information,
claims status queries, initiation of reopening/redetermination requests, provider/supplier
demographic information, and financial data queries.
