Massachusetts Medical Society: Ten Principles to Guide Health Care’s Future

Ten Principles to Guide Health Care’s Future

ALAIN A. CHAOUI, MD, MMS PRESIDENT

In just a few weeks, my tenure as president of this extraordinary Medical Society will come to an end. As I begin to reflect on one of the great highlights and honors of my professional life, I also recognize the importance of looking forward.

Our health care system is at a junction that is difficult to navigate for patients and physicians. There is great promise in medicine and also great challenges. If we act on those challenges in a prudent way — one that engages patients and energizes doctors — I believe it will yield great dividends.

I have learned during my years of practice that health care doesn’t necessarily need an upheaval or a revolution. Instead, it’s through the thoughtful and deliberate implementation of fundamental principles that we create a system that serves the interests of both patients and clinicians.

These are the top 10 principles that I believe will help forge that path:

  1. Transparency: Commit to transparency of cost and quality to fortify trust and the sacred patient-physician relationship.
  2. Literacy: Foster health literacy among our patients so that they can be better decision makers about their health; this includes improving their understanding of coverage and the value of prevention and quality care.
  3. Cost of care: Work together to reduce the cost of care. I liken this to the gradual and steady adoption of recycling. Everyone who is part of the health care ecosystem must do his or her share to reduce waste.
  4. Integrate care: Integrate effective and appropriate behavioral health care with primary care. The two are inextricably linked and cannot continue on parallel tracks.
  5. Team-based care: Encourage physician-led health care teams that deliver value to patients. Champion systems of care in which nurse care managers are important members of the care team.
  6. Patient safety: Strive for a comprehensive system that fosters patient safety.
  7. Affordable medication: Support affordable access to medications for chronic illnesses to ensure patient compliance and the prevention of long-term complications.
  8. Broaden access: Explore the feasibility and effectiveness of physician-led outpatient care models offering comprehensive care — ones that include low-cost ancillary services and after-hours and weekend access.
  9. Social determinants: Expand access to care by exploring ways of overcoming barriers erected by the social determinants of health. This includes greater adoption of telemedicine.
  10. Physician burnout: Recognize our finite capacity to doctor and adjust if limits of time and resources impact our effectiveness or erode the feeling of joy in practice. Let doctors be doctors.

With a focus on these principles, I’m hopeful that health care will be strengthened where debilitated, reinvented where inadequate — and that all of this will be built on a thoughtful framework that considers the perspectives of patients and clinicians.

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