Massachusetts Medical Society: Episode 14: Loosening Burnout’s Grip with Empathic Care

Episode 14: Loosening Burnout’s Grip with Empathic Care

Loosening Burnout’s Grip with Empathic Care

Course Overview

I’m a psychiatrist and I’ve developed an empathy training approach based on research in the neurobiology and physiology of empathy. This approach was tested in pilot studies and a randomized, controlled trial at Massachusetts General Hospital (MGH). As a result of this work, I now serve as the chief scientist for Empathetics, an innovative company that provides empathy and interpersonal skills training for medical professionals. I’m also a part-time associate professor of Psychiatry at Harvard Medical School and I serve as the director of the Empathy and Relational Science Program at MGH. I’m a core member of the Consortium for Research on Emotional Intelligence in Organizations. I am also the Author of “The Empathy Effect” and my TEDx Talk: “The Power of Empathy” has had 600,000 viewers. I completed my residency and chief residency at MGH and Harvard Medical School. I have devoted my career to teaching and research in the art and science of the patient-doctor relationship. I received my MD from Boston University School of Medicine and my BA from Wesleyan University. 

Learning Objective

  • Identify methods to establish empathy in clinical situations, utilizing body language and mindful dialogue with patients so as to improve the doctor-patient relationship and diminish physician burnout.

Faculty

Helen Riess, MD 
I'm a psychiatrist and I’ve developed an empathy training approach based on research in the neurobiology and physiology of empathy. This approach was tested in pilot studies and a randomized, controlled trial at Massachusetts General Hospital (MGH). As a result of this work, I now serve as the chief scientist for Empathetics, an innovative company that provides empathy and interpersonal skills training for medical professionals. I’m also a part-time associate professor of Psychiatry at Harvard Medical School and I serve as the director of the Empathy and Relational Science Program at MGH. I’m a core member of the Consortium for Research on Emotional Intelligence in Organizations. I am also the Author of “The Empathy Effect” and my TEDx Talk: “The Power of Empathy” has had 600,000 viewers. I completed my residency and chief residency at MGH and Harvard Medical School. I have devoted my career to teaching and research in the art and science of the patient-doctor relationship. I received my MD from Boston University School of Medicine and my BA from Wesleyan University. For more information about Empathetics training for organizations, please visit www.empathetics.com

Course Fees

Massachusetts Medical Society (MMS) Member: Free       
Non-MMS Member: Free       
Allied Health Professionals: Free

Format

Audio

CME Credit

1.00 AMA PRA Category 1 Credit™

Accreditation Statement

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Massachusetts Medical Society and Physician Health Services, Inc. The Massachusetts Medical Society is accredited by the ACCME to provide continuing medical education for physicians. 

AMA Credit Designation Statement

The Massachusetts Medical Society designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credit™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity meets the criteria for the Massachusetts Board of Registration in Medicine for risk management study.

National Commission on Certification of Physician Assistants (NCCPA).
Physician Assistants may claim a maximum of 1.00 Category 1 credit for completing this activity. NCCPA accepts AMA PRA Category 1 Credit™ from organizations accredited by ACCME or a recognized state medical society.

Exam/Assessment: Please respond to the reflective statement at the end of the course to receive AMA PRA Category 1 Credits.™ 

MOC Approval Statement
Through the American Board of Medical Specialties ("ABMS") ongoing commitment to increase access to practice relevant Maintenance of Certification ("MOC") Activities through the ABMS Continuing Certification Directory , this activity has met the requirements as an MOC Part II CME Activity (apply toward general CME requirement) for the following ABMS Member Boards:

Allergy and Immunology
Anesthesiology
Family Medicine
Medical Genetics and Genomics
Nuclear Medicine
Physical Medicine and Rehabilitation
Plastic Surgery
Preventive Medicine
Psychiatry & Neurology
Radiology
Thoracic Surgery
Urology

Activity Term

Original Release Date: January 24, 2019        
Review Date: January 24, 2021           
Termination Date: January 24, 2022

System Requirements

Desktops/Laptops 
Windows 10        
Mac OSX 10.6 higher

Most modern browsers including:   
IE 11+        
Firefox 18.0+  
Chrome latest version        
Safari 12+  
Flash player is required for some Online CME courses.
Mobile/Tablet
iOS devices beginning with OS version 10 or higher (includes, iPhone, iPad and iTouch devices)

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